RoadReady Rewards by Edmonton RV

Terms & Conditions (Effective as of February 12, 2025)

Participating in the Program

In order to collect and redeem points with the RoadReady Rewards program, you must become a member (a Member). Membership is open to individuals who reside in Canada and are of the age of majority in the province in which they reside. Membership is intended for personal and household use only. We reserve the right to change the eligibility criteria for Members at any time in our sole discretion, including the right to accept or refuse membership. You can become a Member by completing the registration process on our website or by inquiring about the program in-store.

RoadReady Rewards Cards

Each Member may receive a RoadReady Rewards Card, which is linked to a RoadReady Rewards Account. Your points will be stored in that account. If you do not receive a RoadReady Rewards Card, you will need to use a Cardless Method to collect or redeem your points.

Collecting Points

Points can be accumulated when you purchase eligible services at Edmonton Recreational Vehicle Service LTD. Points are calculated on the pre-tax purchase amount and are rounded to the nearest cent. To collect points, you must present your RoadReady Rewards Card at the time of purchase. If you forget to present your card, you may still be able to collect points by providing your phone number associated with your account. The rate at which points can be collected may vary and is subject to change without notice.

Redeeming Points

Points can be redeemed for merchandise (including applicable taxes) at Edmonton Recreational Vehicle Service LTD. Points cannot be redeemed for certain items as designated by the program.

What Happens When an Item is Returned?

If you return an item for a refund and had received points for that item, the corresponding amount of points will be deducted from your RoadReady Rewards Account. Merchandise purchased, either in whole or in part, by redeeming points may not be returned for cash; instead, the RoadReady Rewards Account will be credited with the same amount of points used for that purchase.

Expiration of Points

Points may expire after a period of inactivity of 1 year. Inactivity refers to the absence of transactions in which you have collected or redeemed points during that timeframe.

Termination of Membership and Cancellation of the Program

Membership may be terminated if the Member fails to comply with these terms and conditions or if any fraudulent activity is suspected. A Member may choose to cancel their membership by providing written notice.

Lost or Stolen Cards

If your RoadReady Rewards Card is lost or stolen, please notify us immediately. A new card will be issued after verification of your information, and your points will be transferred to the new card.

General

Points are not exchangeable for cash and cannot be transferred from one Member to another. We reserve the right to make changes to the program at our discretion without prior notice.

Severability

If any provision of these terms and conditions is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Indemnification

You agree to indemnify and hold harmless Edmonton Recreational Vehicle Service LTD. and its affiliates, directors, employees, and agents from any claims arising out of your use of the RoadReady Rewards program or violation of these terms.

Governing Laws

These terms and conditions shall be governed by the laws of Alberta, Canada, without regard to its conflict of law principles.

Entire Agreement

These terms and conditions constitute the entire agreement between you and Edmonton Recreational Vehicle Service LTD. regarding the RoadReady Rewards program and supersede any prior agreements or understandings.